Job Shift: Evening shift/Morning Shift

Job Type: Full Time/Permanent

Job Responsibilities:

Product Listing and Optimization:

• Create and optimize product listings on Amazon, ensuring they are accurate, compelling, and keyword-rich.
• Conduct keyword research to improve product visibility and search rankings.
• Monitor and update product information, including pricing and inventory levels.

Order Processing and Customer Service:

• Manage and process customer orders, ensuring timely and accurate fulfillment.
• Respond to customer inquiries, address issues, and provide excellent customer service.
• Handle returns and refunds according to Amazon’s policies.

Inventory Management:

• Monitor and manage inventory levels to prevent stockouts or overstock situations.
• Coordinate with suppliers to ensure a steady supply of products.
• Implement inventory optimization strategies.

Market Research:

• Conduct market research to identify trends, competitors, and opportunities.
• Analyze customer reviews and feedback to gather insights and make improvements.

Competitor Analysis:

• Keep track of competitor activities, pricing, and product offerings.
• Provide recommendations for staying competitive and improving product positioning.

Promotions and Marketing:

• Plan and execute promotions and marketing campaigns to boost sales.
• Utilize Amazon advertising tools to increase product visibility

Data Entry and Analysis:

• Input and manage data related to product listings, sales, and inventory.
• Generate reports and analyze data to make informed business decisions.

Account Management:

• Monitor and maintain the health of the Amazon seller account.
• Stay informed about Amazon policies and guidelines to ensure compliance.

Feedback and Review Management:

• Encourage customers to leave positive reviews and manage negative feedback.
• Implement strategies to improve overall seller ratings.

Administrative Tasks:

• Perform general administrative tasks, such as email management and scheduling.
• Assist with other tasks as required by the client or business.

Amazon FBA (Fulfillment by Amazon) Management:

• Coordinate with Amazon’s fulfillment centers to ensure smooth order processing.
• Optimize FBA settings and troubleshoot any issues.